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830 South Olive Street, Los Angeles, CA 90014 (213) 213-0581 Copyright © 2011 Total Family Support Clinic. All rights reserved.
Empowering Individuals
CALENDAR
TOTAL FAMILY SUPPORT CLINIC (TFSC)
Frequently Asked Questions
GENERAL
1.
Where is Total Family Support Clinic located?
Where is Total Family Support Clinic located? TFSC is located throughout Los Angeles County. We currently operate three full facilities in the cities of Sylmar, Downtown Los Angeles and Long Beach. We also offer services throughout the community at local schools and other community-serving agencies.
2.What programs and services do you provide?
What programs and services do you provide?TFSC is a comprehensive social services center, specializing in outpatient substance abuse treatment services. We offer several drug treatment programs for specialized populations including dual-diagnosis populations and youth. We will soon be offering programs for LGBT youth, at-risk female youth and pregnant women. TFSC also offers parenting classes, anger management/domestic violence programs, individual and group counseling services, and drug testing services.
For more information about our programs and services, please call an office near you. 3.How much does it cost for treatment services?
How much does it cost for treatment services?TFSC offers all of its programs and services on a sliding fee scale schedule. For individuals concerned about financing their treatment, contact our offices and speak to a TFSC representative who can work with you in making treatment services possible.
4.Do you accept Medi-Cal?
Do you accept Medi-Cal?TFSC currently accepts Medi-Cal. If you qualify for Medi-Cal and are currently not enrolled, TFSC can help you become assessed and qualify for services to be able to access treatment services.
5.Who can I talk to about enrolling in program services?
Who can I talk to about enrolling in program services?Contact your local TFSC office location, and speak to a representative about making an appointment for enrolling in program services.
6.I would like to protect my privacy, how does TFSC protect confidentiality?
I would like to protect my privacy, how does TFSC protect confidentiality?TFSC is dedicated to protecting the privacy of its clients. As a client at TFSC you can be assured that your personal information will not be discussed with anyone outside of the treatment professionals authorized to discuss your information and individuals you designate as eligible for receiving information about your treatment.
7.Does TFSC provide meals and transportation with treatment services?
Does TFSC provide meals and transportation with treatment services?TFSC offers meals and transportation for certain qualified programs and services. For more information about free meals and transportation, contact a TFSC office location near you.
ADULT PROGRAM SERVICES
1.What programs and services do you provide for adults?
What programs and services do you provide for adults?TFSC provides drug treatment services, parenting classes, parent support groups, anger management/domestic violence programs, individual and group counseling services, and drug testing services for adults. TFSC also provides resources and referrals to other programs and services that benefit the overall well-being of the individual and their family.
2.Are there any specialized programs available for adult clients?
Are there any specialized programs available for adult clients?TFSC offers a specialized drug treatment program for dual-diagnosis clients. TFSC will also soon be offering a peri-natal drug treatment program for pregnant women. For more information about specialized programs for adult clients, contact a TFSC office location near you.
3.Do you offer court-mandated programs?
Do you offer court-mandated programs?TFSC works closely with the court system to provide court-mandated programs, including court-mandated drug treatment (Prop 36), Anger management/Domestic Violence programs, and Parenting Classes.
TFSC also works with the court system and the Volunteer Center of Los Angeles (VCLA) in accepting Court-Ordered Volunteers to serve community service hours.
4.What additional support services are available at TFSC?
What additional support services are available at TFSC?TFSC has developed a strong collaborative network in the community, and has built relationships with reputable agencies in the community to provide a holistic case-management approach to treatment services.
TFSC aims to work with you and your family in developing a comprehensive treatment plan that will provide access to all available resources in the community.
5.When are adult programs offered?
When are adult programs offered?TFSC adult program schedules will vary depending on the location. Call the TFSC office location nearest you for more information about program and service schedules.
YOUTH PROGRAM SERVICES
1.What programs and services do you provide for youth?
What programs and services do you provide for youth?TFSC provides drug treatment services focusing on drug education, relapse prevention, anger management/domestic violence, health education and life skills. Individual and group counseling services, drug testing service, and free mentoring/tutoring services are also available for youth. TFSC also provides resources and referrals to other programs and services that benefit the overall well-being of the individual and their family.
2.Are there any specialized programs available for youth clients?
Are there any specialized programs available for youth clients?TFSC is currently developing drug treatment programs for specialized youth populations, including an LGBT youth program and an at-risk female youth program. For more information about specialized programs available for youth clients, contact a TFSC office location nearest you.
3.What is the minimum and maximum age for youth programs?
What is the minimum and maximum age for youth programs?TFSC youth programs are designed for youth 12-18 years and transitional youth 18-21 years.
4.What additional support services are available at TFSC?
What additional support services are available at TFSC?TFSC has developed a strong collaborative network in the community, and has built relationships with reputable agencies in the community to provide a holistic case-management approach to treatment services.
TFSC aims to work with you and your family in developing a comprehensive treatment plan that will provide access to all available resources in the community.
5.When are youth programs offered?
When are youth programs offered?TFSC youth program schedules will vary depending on the location. Call the TFSC office location nearest you for more information about program and service schedules.
DONATIONS
1.Why should I donate to TFSC?
Why should I donate to TFSC?Drug and alcohol abuse is a serious threat to our community as an estimated 1 in 5 individuals between the ages of 16 and 59 has used illicit drugs. In our nation, approximately 22 million Americans suffer from substance abuse or dependency issues. Of those, only 2.5 million are receiving treatment or care. More than ever, the abuse of illicit drugs such as methamphetamines, marijuana, cocaine, and heroin plagues our streets, and for some of us the threat can be found in our very own homes.
This issue touches all of our lives whether or not we personally know someone suffering from addiction, or we live in a neighborhood where drug dealing is happening right outside our doors. It’s a problem in our homes, schools, neighborhoods and community at large. The economic cost of alcohol and drug abuse accounts for increased healthcare costs, decreased work-place productivity, and increases in crime rates. With your help we can improve lives, rebuild families and make real changes happen in our community.
2.Where do my contributions go?
Where do my contributions go?When making a contribution to TFSC your donation will be utilized to support our efforts in providing quality and comprehensive care to the community. Monetary donations are utilized towards providing additional resources for our adult and youth clients such as computers, and other educational materials. In-Kind donations of food, clothing, and un-opened and un-used hygiene products will be distributed to clients and community members in need. Requests for donations to a specific program or service can also be accommodated.
3.How can I make a donation to TFSC?
How can I make a donation to TFSC?There are several ways to make a donation to TFSC.
a.Make a monetary donation through our secured pay-pal system
Make a monetary donation through our secured pay-pal systemb.Make In-Kind donation or Monetary donations by directly contacting our Program Development Director at (818) 993-9915 or via email at bhernandez@totalfamilysupport.org to coordinate a drop-off or pick-up.
Make In-Kind donation or Monetary donations by directly contacting our Program Development Director at (818) 993-9915 or via email at bhernandez@totalfamilysupport.org to coordinate a drop-off or pick-up. c.Mail a donation check to our central office location:
Mail a donation check to our central office location:Attn: Olga Skarlato, Executive Director
TFSC Program Development
830 S. Olive Street
Los Angeles, CA 90014
4.Who can I speak to about making a donation to TFSC?
Who can I speak to about making a donation to TFSC?For more information about making donations to TFSC, contact our Program Development Director at (818) 993-9915 or via email at bhernandez@totalfamilysupport.org
COMMUNITY OUTREACH
1.How does TFSC get involved in the community?
How does TFSC get involved in the community?TFSC participates in several community events including health fairs, career fairs, and resource fairs. TFSC also works collaboratively with several community organizations in planning and implementing community-wide programs and initiatives to best serve the community.
TFSC also conducts outreach presentations and workshops at local schools and community-organizations to promote drug education, intervention and awareness services in the greater community.
2.I would like TFSC to participate in a community event, who can I contact?
I would like TFSC to participate in a community event, who can I contact?TFSC will proudly participate in community-sponsored events. To arrange for a TFSC representative to participate in your event, please contact our Program Development Director at (818) 993-9915 or via email at bhernandez@totalfamilysupport.org
3.I would like to order informational material about TFSC, who can I contact?
I would like to order informational material about TFSC, who can I contact?To order informational material about TFSC such as flyers, brochures, or referral packets please contact our Program Development Director at (818) 993-9915 or via email at bhernandez@totalfamilysupport.org
4.How can I make referrals to TFSC?
How can I make referrals to TFSC?To make client referrals to TFSC, please utilize the referral form found on our website under the Resources page, or you can request a copy of our referral form at bhernandez@totalfamilysupport.org
VOLUNTEERING
1.How can I volunteer at TFSC?
How can I volunteer at TFSC?Total Family Support Clinic offers comprehensive social services to adults and youth. For those interested in learning more about the field of Substance Abuse Treatment, or are just looking for a good cause to volunteer for in the community, TFSC is the right fit for you. We offer several volunteer programs and are looking to recruit caring and compassionate individuals enthusiastic about making a difference in the community. Volunteer opportunities include: mentoring/tutoring at risk youth, administrative support, marketing/fundraising support, resource development and community outreach.
Requirements to Volunteer:
1.You must be 18 years of age or older
You must be 18 years of age or older 2.You must be able to provide information for a background check, including a Driver's License Number/California ID number, and references.
You must be able to provide information for a background check, including a Driver's License Number/California ID number, and references. 3.You must provide proof of TB Test taken within the last 12 months.
You must provide proof of TB Test taken within the last 12 months. 4.If working directly with youth clients, you will be required to have a background check conducted via LiveScan Finger Printing.
If working directly with youth clients, you will be required to have a background check conducted via LiveScan Finger Printing. 5.You must sign a Statement of Confidentiality
You must sign a Statement of Confidentiality Application Process:
If you are interested in any volunteer opportunities available, please visit our volunteer web page by clicking here. You will need to submit the following documents: 1) Volunteer Application, 2) Resume & Cover Letter, and 3) Two (2) Professional References
